Privacy Policy

Effective Date: 10 January 2021
Last Updated: 18 March 2026

1. Introduction

FunCo Private Limited (“FunCo”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal data entrusted to us.

This Privacy Policy sets out the basis upon which we collect, use, disclose, process, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore, as well as applicable industry best practices.

This policy applies to all individuals who interact with FunCo, including but not limited to:

  • Clients and prospective clients
  • Event participants and attendees
  • Website visitors
  • Vendors, partners, and contractors

By engaging our services, accessing our website, or otherwise providing your personal data, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

2. Definition of Personal Data

For the purposes of this Privacy Policy, “personal data” refers to any data, whether true or not, about an individual who can be identified:

  • From that data alone; or
  • From that data and other information to which FunCo has or is likely to have access

This includes both direct identifiers (e.g. name, phone number) and indirect identifiers (e.g. images, IP address).

3. Types of Personal Data Collected

We may collect a wide range of personal data depending on the nature of your interaction with us.

3.1 Information Provided by You

  • Full name and identification details (where necessary)
  • Contact information (phone number, email address, mailing address)
  • Company details and designation (for corporate engagements)
  • Event-related information (event date, venue, requirements, preferences)
  • Payment and billing information (excluding full credit card details where handled by third parties)
  • Correspondence records (emails, WhatsApp messages, call logs)

3.2 Automatically Collected Information

When you visit our website or interact with digital platforms:

  • IP address and geolocation data
  • Device type, browser type, operating system
  • Pages visited, time spent, click behaviour
  • Referral sources and session data

3.3 Event Media and Participation Data

  • Photographs, videos, and audio recordings captured during events
  • Photo booth prints and digital copies
  • Participation in activities, games, or experiences
  • Group photos or crowd shots where individuals may be identifiable

3.4 Data from Third Parties

  • Referrals from partners, event organisers, or agencies
  • Publicly available data (e.g. social media profiles)
  • Data provided by clients on behalf of event participants

4. Purpose of Collection, Use and Processing

FunCo collects personal data strictly for legitimate business purposes, including but not limited to:

4.1 Service Delivery

  • Planning, organising, and executing events
  • Customising event experiences and services
  • Coordinating logistics, manpower, and equipment

4.2 Customer Relationship Management

  • Responding to enquiries and providing quotations
  • Managing bookings, contracts, and service agreements
  • Providing customer support and follow-ups

4.3 Payment & Administration

  • Processing payments and issuing invoices
  • Verifying transactions and preventing fraud
  • Maintaining internal records and documentation

4.4 Marketing & Promotions

  • Showcasing past events (including media captured)
  • Sending promotional materials, updates, and campaigns
  • Improving marketing strategies and audience targeting

4.5 Business Improvement

  • Analysing customer behaviour and preferences
  • Enhancing website functionality and user experience
  • Developing new services and offerings

4.6 Legal & Compliance

  • Complying with legal obligations and regulatory requirements
  • Responding to lawful requests by authorities
  • Enforcing contractual rights and obligations

5. Consent and Collection Obligations

Where required under applicable laws, FunCo will obtain consent before collecting, using, or disclosing personal data.

By voluntarily providing your personal data to us, you are deemed to have consented to its collection, use, and disclosure for the purposes outlined in this policy.

For event bookings, clients are responsible for:

  • Informing their guests or participants that media may be captured
  • Obtaining any necessary consent from attendees where required

6. Event Photography, Videography & Media Usage

FunCo operates in a highly visual and experiential environment where media capture is a standard part of service delivery.

6.1 Acknowledgement

By attending or participating in events managed or supported by FunCo:

  • You acknowledge that photography and videography may occur
  • You consent to being included in such recordings unless otherwise notified

6.2 Usage of Media

Captured media may be used for:

  • Marketing materials (website, social media, advertisements)
  • Portfolio and case studies
  • Internal training and documentation

6.3 Opt-Out Requests

Individuals who do not wish to appear in media must:

  • Inform us in writing prior to the event
  • Clearly identify themselves during the event where possible

FunCo will make reasonable efforts to comply but does not guarantee complete exclusion, especially in large-scale or public settings.

7. Disclosure of Personal Data

We may disclose personal data where necessary to:

  • Employees, staff, and event crew involved in service delivery
  • Third-party vendors (e.g. logistics providers, entertainers, printers)
  • Payment gateways and financial institutions
  • IT service providers, hosting services, and analytics platforms
  • Marketing agencies and advertising platforms
  • Government bodies, regulators, or law enforcement where required

All disclosures are made on a need-to-know basis and subject to reasonable confidentiality obligations.

8. Cross-Border Data Transfers

Where personal data is transferred outside Singapore (e.g. cloud storage, software platforms), FunCo will take reasonable steps to ensure that:

  • The receiving party provides a standard of protection comparable to the PDPA
  • Appropriate safeguards are in place

9. Data Security Measures

We implement reasonable and appropriate security measures, including:

  • Access controls and role-based permissions
  • Secure storage systems and encrypted platforms where applicable
  • Staff training on data protection practices

Despite these measures, FunCo cannot guarantee absolute security against:

  • Cyber attacks
  • Unauthorised access beyond our control
  • System failures or third-party breaches

10. Data Retention Policy

Personal data will be retained only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Satisfy legal, regulatory, or business requirements

When no longer required, data will be:

  • Securely deleted; or
  • Anonymised for analytical use

11. Cookies and Tracking Technologies

FunCo’s website may use cookies and similar technologies to:

  • Improve user experience
  • Analyse website performance
  • Support advertising and remarketing efforts

You may manage or disable cookies via your browser settings.

12. Marketing Communications

FunCo may contact you regarding:

  • Promotions, seasonal campaigns, and service updates
  • New product launches and offerings

You may opt out at any time via:

  • Unsubscribe links (if applicable)
  • Direct request to our contact details

13. Your Rights Under PDPA

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent for data usage

FunCo may require reasonable verification and may charge an administrative fee where permitted.

14. Limitation of Liability

To the fullest extent permitted by law, FunCo shall not be liable for:

  • Any unauthorised access, loss, or misuse of personal data beyond our control
  • Any indirect or consequential damages arising from data processing
  • Actions or omissions of third-party service providers

15. Indemnity

You agree to indemnify and hold FunCo harmless against any claims, damages, or liabilities arising from:

  • Failure to obtain consent from event participants
  • Misuse of media or services by clients or third parties
  • Breach of this Privacy Policy or applicable laws

16. Third-Party Links

Our platforms may contain links to external websites. FunCo is not responsible for the privacy practices or content of such third-party sites.

17. Changes to This Privacy Policy

FunCo reserves the right to update this Privacy Policy at any time.

Updates will be published on our website, and continued use of our services constitutes acceptance of the revised policy.

18. Contact Information

For any enquiries regarding this Privacy Policy or your personal data:

FunCo Private Limited
Email: sales@funco.com.sg
Phone: 8133 1966
Address: 39 Woodlands Cl, #07-31, Singapore 737856

‍